Get in Touch with Casamoda Boutique

We're glad you're here. Whether you have a question about your order, need help finding the right size, or simply want to say hello, our team is ready to help.

Customer care is at the heart of what we do at Casamoda Boutique, so don't hesitate to reach out — we answer every message personally.

Reach us at:

Email: support@casamodaboutique.com

Phone: +1 918 238 5916

Customer service hours: Monday to Friday, 9:00 AM – 6:00 PM

Closed on weekends

We aim to respond within 24 hours on business days.

How We Can Help

Order status. Waiting on a tracking update? You can follow your parcel at any time at casamodaboutique.com/a/track-your-order. Total delivery time is approximately 7–15 business days from the date of purchase.

Returns or exchanges. Something not quite right? Email us with your order number and we'll walk you through it. You have 30 days from delivery to request a return.

Product questions. Wondering about fit, fabric or sizing? Ask away — where a size chart is available on a product page, that's the most accurate guide.

Damaged or incorrect items. Email us within 7 days of delivery with photos of the item and the packaging, and we'll put it right.

Collaborations or press. We're always open to new opportunities. Get in touch.

A Quick Tip

If you're contacting us about an existing order, please include your order number so we can help you faster. You'll find it in your confirmation email.

We're a small team, passionate about bringing timeless style and everyday confidence to women and men. You're not just a customer — you're part of the Casamoda Boutique community.

Talk soon,

The Casamoda Boutique Team

Business Information

Store name: Casamoda Boutique

Company name: ZS ECOM LTD

Company number: 17095015

Company address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Warehouse address: 3103 Shipping Ave, Miami, Florida, 33133, USA

Email: support@casamodaboutique.com

Phone: +1 918 238 5916

Customer service hours: Monday to Friday, 9:00 AM – 6:00 PM

We aim to respond within 24 hours on business days.