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Frequently Asked Questions
You can track your order by clicking on the link provided in your shipping confirmation email. Have your tracking number handy? Click here to track your order directly.
Yes. Each product page includes a detailed size chart. Still unsure? Feel free to reach out, we're happy to help.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Email support@casamodaboutique.com with your order number before sending anything back. Our support team will provide the return instructions and address.
Return shipping is paid by the customer for a change of mind, wrong size or exchange. If an item arrives damaged, faulty or incorrect, we pay the return shipping.
Items must be unworn and unwashed with all tags attached. Swimwear, lingerie and shapewear can only be returned with the hygiene seal intact, and pierced earrings cannot be returned once the packaging has been opened.
Once we have received and inspected your return, your refund is processed within 10 business days, to your original payment method.
You can find our full return policy here:
Return & Refund Policy
If your order arrived damaged, please reach out to us within 7 days of delivery. Simply email support@casamodaboutique.com
– Your order number
– Clear photos of the damage
– A short description of the issue
We'll make it right as quickly as possible. Thank you for being part of our community — your satisfaction matters to us.
Yes. We currently only deliver to the U.S.
The estimated delivery time is:
Processing time: 1–3 business days (Monday–Friday)
Shipping time: 6–12 business days (Monday–Friday)
Total delivery time: approx. 7–15 business days from date of purchase.
Further details can be found in our shipping policy:
👉 Shipping Policy
We accept all major debit and credit cards, plus Shop Pay, Apple Pay and Google Pay. The full list of payment methods available to you is shown at checkout.
You can cancel your order within 30 minutes of placing it. Just email support@casamodaboutique.com with your order number. After that window your order has entered processing and can no longer be cancelled, but you're welcome to return your item once it arrives.
If your question has not been answered above, our customer service team will be happy to help.
Contact us here:
👉 Contact Us
👉 Email: support@casamodaboutique.com
👉 Tel.: +1 918 238 5916
We aim to respond to all enquiries within 24 hours on business days (Monday–Friday).
If the size isn't right, just get in touch with our customer service team at support@casamodaboutique.com with your order number. The fastest route is usually a refund on the returned item and a new order in the size you want, so you are not waiting twice. Return shipping for an exchange is paid by the customer.